Unless specifically noted, all items carry a ONE (1) YEAR WARRANTY.
US and Canada: We will ship items by Canada Post Expedited or Airmail service within 1-2 business days. Most orders arrive at your door within 2 to 14 business days after receipt of payment (depends on province or state). We choose the shipment method based on the product size, weight and shipping location.
International Shipments are usually shipped via Canada Post Airmail. International orders take longer, depending on customs and other issues beyond our control. Please allow 10-20 business days for delivery before contacting us of non receipt of shipment.
'Dropshipped' items: For some items specific for European customers we use our European warehouse to ship these items directly to you. Warehouse processing time is usually up to 1-2 weeks and delivery with Priority mail takes another 2 weeks.
If you are not satisfied with the merchandise, we would assist you with refund or exchange. Please contact us for instructions before returning an item. Any unauthorized return will be refused. Full refund will be offered if we send you a wrong item. In all other cases buyer is responsible for all shipping costs including initial shipment. No refund will be made for items damaged by the customer during installation or handling.